Under the terms and conditions of Sky Adventures Bulgaria Ltd:
VII. REFUSAL OF SERVICE AND ADVERTISING
Art. 22. The User / Customer is entitled, without due compensation or penalty and without giving any reason, to give up the concluded contract for the sale of a Service from a distance, according to the procedure of Art. 24 of these General Terms and Conditions within 14 (fourteen) days from the date of conclusion of the Service Agreement, but no later than 24 hours before the scheduled date and time of the service.
Art. 23. In the event of a Customer's failure to conclude a contract for the sale of a Remote Service, he / she shall pay all the Services used up to the moment of refusal according to the current price list of SKY ADVENCHURS BULGARIA OOD in the event that there are such In the case of a gift voucher contract - upon cancellation of the Customer and / or the User, the User shall pay all the Services used by the Customer up to the moment of refusal according to the current price list of SKY ADVENTURE BULGARIA LTD, if any.
Art. 24. The Customer / User's denial of the distance contract for the sale of the Service should be made in the following manner and under the following conditions:
24.1. When the Client / User wishes to withdraw from the contract at a distance, he / she shall inform SKY ADVANCE CHARTS OOD for his / her decision before the expiry of the term under Article 22 of these General Terms and Conditions by filling in and sending by electronic means the standard withdrawal form Annex 6 to the CPA described in APPENDIX 2 to these General Terms or by stating its decision unequivocally otherwise at the following e-mail address: firstname.lastname@example.org
24.2. The term under Art. 18 shall be deemed to have been observed if the written notification under Art. 20.1 has been sent before the expiration of the relevant period.
Art. 25. The Consumer / Customer is notified by accepting these General Terms and Conditions that the Tandem Jump and Parachute Training Service is highly risky and that for this reason SKY ADVENTURE BULGARIA Ltd and its employees are entitled - in view of the safety of Customer - to refuse to jump or complete a parachute course, or related service / s, in the following cases:
25.1. In the case of bad or inappropriate weather conditions and / or at the direction of the ATC or other controlling state or municipal authority;
25.2. Due to technical reasons related to the equipment used to perform the Tandem jump or jump within the parachute course;
25.3. Due to the Customer's failure to perform the safety instructions and techniques, and to use equipment provided and / or verified by SCY ADVENTURE BULGARIA LTD.
25.4. If the Customer appears to be intoxicated or under the influence of drugs, poor health, or reduced self-esteem, if at the discretion of the instructors this could lead to jump hazard.
Art. 26. In the case under Art. 25.1. SKY ADVENCHURS BULGARIA Ltd. is not responsible for any delays in the provision of the service (s), determining to the Client the next day the Client will use the service (s) in case the Client wishes to give up the service (s) Article 18-20 of these Terms and Conditions.
Art. 27. In the case under Art. 25.2 SKY ADVENCHURS BULGARIA LTD offers to the Client the next day the Client uses the service (s), in case the Client wishes to renounce the use of the service (s), Article 18-20 of these General Terms and Conditions shall apply.
Art. 28. In the case under Art. 25.3. SKY ADVENCHURS BULGARIA "Ltd. has the right to refuse the performance of the service and to retain the amount paid according to Article 9.1 of the present General Terms and Conditions as well as the full amount of the services used by the Client so far In the case of a Gift Voucher Agreement SCY ADVERTISERS BULGARIA" Ltd has the right to retain the full amount of the amount of the services used by the Customer. In the case of a paid parachute course, SKY ADVENCHURS BULGARIA Ltd. has the right to retain the full amount of the services used up to now and up to 30% of the full amount of the course if its early termination has resulted in loss or loss benefits to the Company.
Art. 29. In all cases, when SKY ADVENCHURS BULGARIA LTD is to reimburse the amount of a contract for the sale of remote services, the User / Client expressly and in writing by sending an e-mail to: should provide information on bank transfer. shall be made simultaneously with the submission of the statement of withdrawal of the contract. "SKAY ADVERTISING BULGARIA" LTD shall refund the amount on the bank account provided by the User / Client within five working days as of the date of receipt of correct information In the case of a Gift Voucher Agreement, the User has the right to receive the relevant amounts and the Customer is entitled to receive sums on cancellation of a contract only if the User expressly states this.
Art. 30. In case of incorrect or inaccurate data for the provision of the service, SKY ADVENCHURS BULGARIA Ltd. is relieved of any liability and any obligations for performance of the order, having the right to withhold the amount paid for the service Art. 9.1, respectively. under Art. 9.3.
Art. 31. When the Customer does not appear at the indicated airport at the specified date and time, as well as in the case of Art. 9.4., "SKY ADVENTURE BULGARIA" Ltd. has the right to retain the full amount of the amounts paid by the User / Client.
Art. 32. When the Customer refuses to take advantage of the service outside the terms of Art. 22 of these Terms and Conditions, SKY ADVERTISING BULGARIA Ltd. has the right to withhold the full amount of the amounts paid by the User / Client.
Art. 33. The Customer / Customer is entitled to a claim under the general rules under the Consumer Protection Act.